Welcome to Chaur Sahib (“Website”), your trusted online store for Sikh religious products. By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our Website.
1. General Information
1.1 Owner and Operator: Chaur Sahib is operated by Viroo Mal Om Parkash, dedicated to providing Sikh religious items such as Chaur Sahib, Chabbha Sahib, Gutka Sahib Boxes, and all sikh religious items worldwide.
1.2 Contact Information: For inquiries, email us at info@chaursahib.com.
2. Eligibility
2.1 You must be at least 18 years old to use this Website. By using the Website, you confirm that you meet this age requirement.
2.2 By placing an order, you represent that the information provided is accurate and that you have the legal right to use any payment method provided.
3. Products and Pricing
3.1 Product Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are free of errors. If a product received does not match the description, you may return it in unused condition.
3.2 Pricing: Prices are listed in the relevant currency and may include applicable taxes. Prices are subject to change without prior notice.
3.3 Availability: Product availability is subject to stock levels. If a product is out of stock, we will notify you and provide alternatives or issue a refund.
4. Order Process
4.1 Placing Orders: To place an order, add products to your cart and complete the checkout process. An order confirmation email will be sent to you.
4.2 Order Cancellation: Orders can be canceled before they are shipped. To cancel an order, contact us at sales@chaursahib.com.
4.3 Order Acceptance: Chaur Sahib reserves the right to accept or cancel orders at its discretion.
5. Shipping and Delivery
5.1 Shipping: We ship worldwide using reliable carriers. Shipping fees and delivery times vary depending on the destination.
5.2 Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
5.3 Delivery Issues: If you encounter delivery issues, contact us at info@chaursahib.com for assistance.
6. Returns and Refunds
6.1 Return Policy: Items can be returned within 7 days of delivery, provided they in their original packaging. Customers are responsible for return shipping costs.
6.2 Refund Process: Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.
6.3 Non-Returnable Items: Customized or personalized products cannot be returned unless they are defective.
7. Payment
7.1 Accepted Methods: We accept major credit cards, debit cards, and other payment methods displayed at checkout.
7.2 Secure Transactions: All transactions are processed securely. We do not store your payment information.
8. Intellectual Property
8.1 All content on the Website, including text, images, logos, and designs, is the intellectual property of Chaur Sahib or its licensors and is protected under copyright laws. Unauthorized use of our content is prohibited.
9. Limitation of Liability
9.1 Chaur Sahib is not liable for indirect, incidental, or consequential damages resulting from the use of our Website or products.
10. Privacy Policy
10.1 By using our Website, you agree to the collection and use of your information as outlined in our Privacy Policy.
11. Governing Law
11.1 These Terms and Conditions are governed by the laws of Punjab and Haryana High Court. Any disputes arising out of these terms shall be resolved in the courts of Amritsar.
12. Changes to Terms and Conditions
12.1 Chaur Sahib reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on the Website.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, contact us at:
- Email: info@chaursahib.com